Frequently Asked Questions

Cold Plunge Questions

What is a cold plunge and what are the benefits?

A cold plunge is a tub designed for cold water immersion therapy, typically at temperatures between 39-59°F (4-15°C). Benefits include reduced inflammation, improved circulation, enhanced recovery after exercise, boosted immune function, increased mental clarity, and improved mood through endorphin release.

How do I maintain my cold plunge water?

Cold plunge water maintenance involves regular filtration, sanitization, and water testing. We recommend using a combination of ozone or UV sanitation with a small amount of chlorine or bromine. Change the water every 2-4 weeks and clean the tub monthly. Check out our detailed water maintenance guide for step-by-step instructions.

Sauna Questions

What temperature should a sauna be?

Traditional Finnish saunas typically operate between 150-195°F (65-90°C). For beginners, we recommend starting at 150-160°F and gradually increasing. Infrared saunas operate at lower temperatures, typically 120-150°F (49-65°C), but provide deep tissue heating.

What electrical requirements do saunas need?

Most electric sauna heaters require a dedicated 240V circuit. Smaller heaters (4-6kW) typically need a 30-amp circuit, while larger heaters (8-10.5kW) require a 40-50 amp circuit. We recommend hiring a licensed electrician for installation. Our professional installation service includes all electrical work.

Contrast Therapy

What is contrast therapy?

Contrast therapy involves alternating between hot (sauna) and cold (cold plunge) exposure. A typical protocol includes 15-20 minutes in the sauna followed by 2-5 minutes in the cold plunge, repeated 2-3 rounds. This practice can enhance circulation, reduce muscle soreness, and support recovery.

Shipping & Installation

Do you offer free shipping?

Yes, SweatDecks offers free shipping on all orders within the continental United States. Large items like saunas and cold plunges are shipped via freight carrier with curbside delivery included. White glove delivery and professional installation are available for an additional fee.

Do you offer professional installation?

Yes! SweatDecks offers professional installation services in Austin, Los Angeles, and Houston. Our certified installers handle everything from site preparation and leveling to electrical connections and custom decking. Contact us for a free installation consultation.

Returns & Support

What is your return policy?

SweatDecks offers a 30-day return policy on most products. Items must be in original packaging and unused condition. Large items like saunas and cold plunges may be subject to restocking and return shipping fees. Please contact our support team before initiating a return.